Mergers & Acquisitions Mergers & Acquisitions

Meta's Kustomer acquisition approved in Australia, despite initial concerns

By Laurel Henning
  • 17 Nov 2021 18:10
  • 17 Nov 2021 18:10

Meta, formerly known as Facebook, has seen its planned acquisition of customer-service startup Kustomer clear a regulatory hurdle in Australia, after the country’s competition regulator announced it wouldn’t oppose the deal.
In an announcement today wrapping up the nearly eight-month review of the deal by the Australian Competition & Consumer

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Laurel Henning

Senior Correspondent

Laurel is a senior correspondent specializing in competition law, data privacy and security, in Australia and New Zealand. Laurel reports from Sydney on criminal-cartel legislation and white-collar crime, as well as competition and consumer lawsuits involving companies including Google, Meta Platforms and Apple. While at MLex Laurel has also reported boardroom disputes and shareholder campaigns agitating for changes to company strategy. Laurel joined MLex in 2013 and reported for five years on European energy and climate policies from Brussels. In that time, Laurel covered the regulation of emissions and technological developments pertaining to the energy sector within the EU, as well as the Paris agreement in 2015. A graduate of the University of Liverpool, Laurel studied English and French before beginning a career in journalism with MLex.

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