Mergers & Acquisitions Mergers & Acquisitions

Facebook's Kustomer deal to undergo EU probe after European Commission accepts referral

By Andrew Boyce
  • 12 May 2021 05:58
  • 12 May 2021 05:58
Facebook’s bid for customer-services startup Kustomer will be reviewed by the European Commission, which today accepted a request from Austria and other member states to take over the investigation.
The EU merger watchdog said the deal, reportedly worth around $1 billion, risked harming competition in markets for customer relationship management,

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Andrew Boyce


Andrew is a reporter covering merger reviews and competition policy for MLex in Brussels. He joined MLex in 2015 and holds a degree and a master’s degree in history from the University of Liverpool.

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