Mergers & Acquisitions Mergers & Acquisitions

Meta wins EU approval for Kustomer deal, with access commitments

By Andrew Boyce
  • 27 Jan 2022 08:00
  • 27 Jan 2022 08:06

Meta has won EU approval to buy Kustomer, a supplier of customer relationship management software, after promising to give rivals “non-discriminatory” access to its messaging channels for 10 years.

The social-networking giant formerly known as Facebook has also committed to make any improvements or updates to its messaging channels available to

To view the latest version of this document and thousands of others like it, sign-in to MLex or register for a free trial.

Andrew Boyce

Correspondent


Andrew is a reporter covering merger reviews and competition policy for MLex in Brussels. He joined MLex in 2015 and holds a degree and a master’s degree in history from the University of Liverpool.

Discover MLex

Stay on top of global regulatory developments

Latest News